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The Motor Vehicle Dealer Board will administer sections of the Commonwealth's Motor Vehicle Dealer Laws and Regulations as charged; promote the best interests of both the automotive consumer and dealer body; and process all motor vehicle related complaints promptly and professionally, while providing a high level of customer service.

Provides an agency that supplies information on how to become a licensed family day home provider, licensed child day center or religious exempt program. COUNTIES SERVED: Accomack, Northampton, Greensville CITIES SERVED: Chesapeake, Emporia, Norfolk, Portsmouth, Virginia Beach. For further information, please email: [email protected]

The Federal Communications Commission regulates interstate and international communications by radio, television, wire, satellite and cable in all 50 states, the District of Columbia and U.S. territories. An independent U.S. government agency overseen by Congress, the commission is the United States' primary authority for communications law, regulation and technological innovation. In its work facing economic opportunities and challenges associated with rapidly evolving advances in global communications, the agency capitalizes on its competencies in: Promoting competition, innovation and investment in broadband services and facilities Supporting the nation's economy by ensuring an appropriate competitive framework for the unfolding of the communications revolution Encouraging the highest and best use of spectrum domestically and internationally Revising media regulations so that new technologies flourish alongside diversity and localism Providing leadership in strengthening the defense of the nation's communications infrastructure

Provides pre-purchase reports based on customer relations experiences and complaints as reported to the BBB. Also provides marketplace education and dispute resolution services to the community, which are funded by members of the Better Business Bureau.

The Virginia Contractor Transaction Recovery Act provides relief to eligible consumers who have incurred losses through the improper or dishonest conduct of a licensed residential contractor. The Recovery Fund is supported entirely by assessments paid by licensed contractors, not by any tax revenues. State law limits a single Recovery Fund claim to $20,000. Multiple claims involving the same contractor are limited to $40,000 per biennium. If multiple claims involving one contractor exceed $40,000, the claim amounts must be prorated. If there is reason to believe there will be multiple claims involving one contractor, payment of claims will be delayed for a period not to exceed one year. The Recovery Fund does not pay interest, punitive damages, exemplary damages, or any amounts that do not constitute actual monetary loss to the claimant. However, the award may include attorneys' fees and court costs. Claimants should be aware that obtaining assistance from the Recovery Fund is not a swift process in most cases, and occurs only after all other civil legal remedies are exhausted.

A non-profit organization supported largely by membership dues paid by business and professional groups in the service area. Provides reports on business firms that will be helpful to the consumer before making a purchase, Also provides information regarding charity groups and organizations. Helps to resolve consumers' disputes with businesses through telephone conciliation, mediation and arbitration. Promotes ethical business standards and voluntary self-regulation of business practices. Complaints may be submitted on the website 24/7: www.bbb.org/consumer-complaints/file-a-complaint/get-started.

The Virginia Board of Dentistry is a state agency which licenses dental professionals, provided information about requirements for practice, and addresses complaints against licensees.

The Board of Health Professions conducts policy research for the Virginia Department of Health Professions. Automated License Verification: 804-270-6836

The Board of Physical Therapy at the Department of Health Professions regulates the following professions and occupations: Physical Therapy Assistants and Physical Therapists. Automated License Verification: 804-270-6836

Provides the following Environmental Health Services: Complaints Environmental Health documents and investigates residents' complaints about environmental health problems, including reports of food and waterborne disease, mosquito problems, improper sewage disposal, and other public health issues. Food Services Local health department staff inspect and issue required permits to such food service establishments as school cafeterias, restaurants, food stands at community events, camps, day care centers, B&B's, and migrant camps. They work with those who provide prepared food to the public to help assure that food is wholesome and healthy. The local health department is responsible for working with local dairies to assure a healthy product, free of disease. This is done through regular inspections and ongoing input into dairy operations. Drinking Water Environmental health staff provides assistance to property owners who have or desire to have private wells on their property. They assist with required activities and issue, upon proper documentation and payment of fees, permits for private on-site wells. Each county health department maintains records on properties with private on-site wells. Sewage Disposal Environmental health staff provides assistance to residents who desire to or already have on-site sewage disposal systems on their own or their rented property. This assistance includes providing the activities, referral and documentation necessary to obtain required permits for on-site sewage disposal. Each county health department maintains records on properties with on-site sewage disposal systems.

The Board of Optometry at the Virginia Department of Health Professions regulates the following professions and occupations: Optometrist-Non TPA, Professional Designation, Optometrist-TPA Certified. Automated License Verification: 804-270-6836

Provides residents with comprehensive environmental health services such as food, water and building inspection, sewage disposal, septic and well permits, public food permits, regulation of public food establishments, tourist establishment sanitation and restaurant applications. Investigates reports of food illnesses, working with businesses and citizens to educate and correct deficiencies. Also investigates reports of raw sewage or other reports of ground water contamination. ACCESSIBILITY: Fully accessible to persons with disabilities.

The Board of Dentistry at the Virginia Department of Health Professions regulates the following professions and occupations that fall under this board only: Dentists, Dental Hygienists, Dental Temporary Permit, Dental Teachers, Dental Hygienists-Temporary, Dental Hygienists-Teacher. Automated License Verification: 804-270-6836

The Division of Licensing Programs (DOLP) strives to protect the safety, health, and well-being of children and adults receiving care in non-medical day facilities and residential programs. Assisted living facilities (ALF), adult day centers (ADC), children's residential facilities (CRF), and licensed child placing agencies (LCPA) are the main programs licensed through DOLP. Licensing inspectors conduct inspections of children and adult programs to monitor compliance with standards, regulations, and laws. Licensing inspectors are authorized to conduct investigations if there are allegations of noncompliance with the Code of Virginia, regulations, and program licensing standards. State and regional licensing staff also provide training to providers, facilities, and organizations. Adult Programs Regulated by the Division Adult Day Centers (ADC) Assisted Living Facilities (ALF) Child Welfare Programs Regulated by the Division Child Caring Institutions (CCI) Children's Residential Facilities (CRF) Licensed Child Placing Agencies (LCPA) Licensed Independent Foster Homes (IFH)

The Board of Veterinary Medicine at the Virginia Department of Health Professions regulates Veterinary Technicians, Veterinarians, and Veterinary Establishments. For Licensing: (804) 367-4497 All other questions: (804) 367-4468 Automated License Verification: 804-270-6836

The Board of Funeral Home Directors & Embalmers at the Virginia Department of Health Professions regulates the following professions and occupations that fall under this board only: Funeral Establishments, Funeral Services Providers, Funeral Directors, Funeral Embalmers, Funeral Trainees, Surface Transportation and Removal Services. Automated Licenses Verification: 804-270-6836

Provides information and advice on cable TV services available in Fairfax County. Responds to complaints regarding cable television and telecommunications construction, restoration and technical problems. Oversees the County's non-exclusive cable television franchise agreements with Cox Communications, Comcast, and Verizon, through enforcement of franchise agreements, inspection of facilities, and attention to resident concerns.

The Fair Housing Act covers most housing transactions including rentals, home sales, advertising, mortgage lending, home improvements, and zoning activities, but only if one is discriminated on the basis of one of the following protected classes as defined by federal, state, and /or local law, as follows: race, national origin, color, religion, sex, familial status, and disability. The Commonwealth of Virginia law adds elderliness, and the City of Roanoke law adds age and marital status. Landlord - Tenant issues can also be referred through this service.

Provides basic information on Nursing Facilities, Assisted Living Facilities in Virginia. Also provides referrals to local and State Long-Term Care Ombudsman program where citizens can receive assistance with questions and concerns about long-term care.

Help consumers avoid telemarketing fraud and transmits consumer's reports about telemarketing fraud to appropriate law enforcement agencies.

Provides an agency that supplies information on how to become a licensed family day home provider, licensed child day center or religious exempt program. COUNTIES SERVED:Amelia, Brunswick, Caroline, Chesterfield, Cumberland, Dinwiddie, Essex, Goochland, Hanover, Henrico, King & Queen, King George, King William, Lancaster, Lunenburg, Mecklenburg, Northumberland, Nottoway, Powhatan, Richmond, Westmoreland CITIES SERVED:Amelia, Brunswick, Caroline, Chesterfield, Cumberland, Dinwiddie, Essex, Goochland, Hanover, Henrico, King & Queen, King George, King William, Lancaster, Lunenburg, Mecklenburg, Northumberland, Nottoway, Powhatan, Richmond, Westmoreland

Offers information on how to become a licensed family day home provider, licensed child day center or religious exempt day program. COUNTIES: Albemarle, Augusta, Clarke, Culpeper, Fluvanna, Frederick, Greene, Highland, Louisa, Madison, Orange, Page, Rockingham, Shenandoah, and Warren. CITIES: Charlottesville, Harrisonburg, Staunton, Waynesboro, and Winchester. For further information email: [email protected] or website at www.doe.virginia.gov/cc/

Provides the following Environmental Health Services: Complaints Environmental Health documents and investigates residents' complaints about environmental health problems, including reports of food and waterborne disease, mosquito problems, improper sewage disposal and other public health issues. Food Services Local health department staff inspect and issue required permits to such food service establishments as school cafeterias, restaurants, food stands at community events, camps, day care centers, B&B's and migrant camps. They work with those who provide prepared food to the public to help assure that food is wholesome and healthy. The local health department is responsible for working with local dairies to assure a healthy product, free of disease. This is done through regular inspections and ongoing input into dairy operations. Drinking Water Environmental health staff provides assistance to property owners who have or desire to have private wells on their property. They assist with required activities and issue, upon proper documentation and payment of fees, permits for private on-site wells. Each county health department maintains records on properties with private on-site wells. Sewage Disposal Environmental health staff provides assistance to residents who desire to or already have on-site sewage disposal systems on their own or their rented property. This assistance includes providing the activities, referral and documentation necessary to obtain required permits for on-site sewage disposal. Each county health department maintains records on properties with on-site sewage disposal systems.

Sewage Disposal Systems: Applications, permits, and onsite evaluations for sewage disposal systems are processed. Well Inspections and Permits: Applications and evaluations for private wells are processed. Referrals for other water problems. Restaurant Permits and Inspections: Routine food establishment inspections as required by state law, including temporary and permanent establishments. Rabies Control: Information and follow-up of possible human exposure to rabies. Consultation with health care providers and assistance in appropriate post exposure treatment available. Radon Detection Information: Information on radon, radon detection, and radon prevention.

Report any adverse reactions or other problems with products the agency regulates. FDA is responsible for ensuring that foods are safe, wholesome, and correctly labeled. It also oversees medicines, medical devices (from bandages to artificial hearts), blood products, vaccines, cosmetics, animal food (including pet food) and animal drugs, and electronic products that emit radiation (such as microwave ovens and video monitors), ensuring that these products are safe and effective. FDA also regulates tobacco products.