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Consumer Protection Hotline - Richmond, Virginia Office of the Attorney General of Virginia

Serve as the central clearinghouse for the receipt, evaluation, investigation, and referral of consumer complaints. Complaints are either assigned within the section or referred to the appropriate local, state or federal agency having specific jurisdiction. The section also offers alternative dispute resolution services. When there is a pattern of deception or other wrongdoing, the attorney general is authorized to take action to stop the illegal conduct, and, where appropriate, seek refunds for affected consumers.

Physical Address

204 Abingdon Place, Abingdon, VA 24211

Hours

Monday: 08:30 AM - 05:00 PM; Tuesday: 08:30 AM - 05:00 PM; Thursday: 08:30 AM - 05:00 PM; Friday: 08:30 AM - 05:00 PM

Fax

(804) 225-4378

Application process

Call or stop by office for information and complaint form, or download it from the agency's web site.

Languages

English

Service area

VA

Agency info

Virginia Office of the Attorney General

The Office of the Attorney General is the Commonwealth's law firm.