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Consumer Protection - Roanoke, Better Business Bureau of Western Virginia

A non-profit organization supported largely by membership dues paid by business and professional groups in the service area. Provides reports on business firms that will be helpful to the consumer before making a purchase, Also provides information regarding charity groups and organizations. Helps to resolve consumers' disputes with businesses through telephone conciliation, mediation and arbitration. Promotes ethical business standards and voluntary self-regulation of business practices. Complaints may be submitted on the website 24/7: www.bbb.org/consumer-complaints/file-a-complaint/get-started.

Physical Address

5115 Bernard Drive, Roanoke, VA 24018

Hours

Monday: 08:00 AM - 04:00 PM; Tuesday: 08:00 AM - 04:00 PM; Thursday: 08:00 AM - 04:00 PM; Friday: 08:00 AM - 04:00 PM

Fax

(540) 345-2289

Application process

By appointment only. Call or visit website for information

Languages

English

Service area

Bedford, VA

Agency info

Better Business Bureau of Western Virginia

A non-profit organization supported largely by membership dues paid by business and professional groups in the service area.