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Information Request and Complaint Line - Norfolk, Norfolk Cares Center

500 E Main Street, Norfolk, VA 23510

Norfolk City residents

Telephone, e-mail, and web page form accepted for complaints and requests.

Norfolk, VA

Description

Provides a city-operated department which processes citizen complaints and concerns, obtains information on any city service or checks on city response to previous complaints and requests for service. The staff assesses the information and forwards to the appropriate city department for resolution.

Providing organization

Norfolk Cares Center

A single point of contact for visitors, residents and businesses to request a city service, report a concern, seek information about Norfolk, or follow-up on a previous request.