Information Request and Complaint Line - Norfolk, Norfolk Cares Center
Provides a city-operated department which processes citizen complaints and concerns, obtains information on any city service or checks on city response to previous complaints and requests for service. The staff assesses the information and forwards to the appropriate city department for resolution.
Physical Address
500 E Main Street, Norfolk, VA 23510
Hours
Monday: 08:00 AM - 04:00 PM; Tuesday: 08:00 AM - 04:00 PM; Thursday: 08:00 AM - 04:00 PM; Friday: 08:00 AM - 04:00 PM
Voice
Website
Application process
Telephone, e-mail, and web page form accepted for complaints and requests.
Languages
English
Service area
Norfolk City, VA
Agency info
Norfolk Cares Center
A single point of contact for visitors, residents and businesses to request a city service, report a concern, seek information about Norfolk, or follow-up on a previous request.