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120 7th Street Northeast, Charlottesville, VA 22902

The Energy Assistance Program (EAP)consists of three components; Fuel Assistance (FA), Coolng Assistance (CA) and Emergency Crisis Assistance (CAP). The FA component is intended to provide supplemental assistance to offset the rising costs of heating expenses. The CAP component is intended to provide assistance with heating equipment needs and emergency fuel outages. Fuel Assistance opens the second Tuesday in October. The last day for applying is the second Friday in November. Main Qualifications: Have a heating need, meet the income and resource levels, include all persons living in the household, live in an eligible living arrangement and meet the citizenship requirements. Crisis Assistance applicants must meet the following: income level, resource level. Deposits: Opens the first working day in November. May only receive once per lifetime per fuel type. (Natural gas, electric and LP gas) Heating Equipment: Opens November 1st or the first working day in November for Replacement, purchase, or repair of primary heating source. Primary Fuel: Opens the first working day in January. It is for those that did not receive fuel assistance. Requires cut off notice for electric and gas. Almost out of fuel oil, wood, coal or island purchased kerosene. Cooling Assistance: Is offered during the beginning in mid-June. Must meet eligibility requirements.

175 Military Lane, Gate City, VA 24251

Appalachian Power and Dollar Energy Fund have teamed up to offer assistance to our neighbors in need. Assists low-income Appalachian Power customers who have difficulty paying their electric bill. Eligible customers will receive a utility assistance grant applied directly to their Appalachian Power bill to help maintain or restore basic electric service (up to $300 per calendar year). Eligible customers will have a household income at or below 150% of the Federal Poverty Income Guidelines. Available to customers who may not be eligible for the Energy Assistance Program. Grants are dispersed on a first-come first-serve basis to eligible applicants and are based on funding availability. Neighbor to Neighbor Program lends a hand to those who are experiencing financial hardships and need help to get back on their feet. Administered by Dollar Energy Fund, the program provides eligible customers with a utility assistance grant applied directly to their bill. This program currently serves American Electric Power and Old Dominion Power customers ONLY.

17202 Richmond Turnpike, Milford, VA 22514

For those facing financial hardship from unemployment, a family crisis, or a chronic medical condition, EnergyShare is Dominion's energy assistance program of last resort. There is no income guideline requirement, however, those under age 60 must have a disconnect notice (those age 60 or older do not need a disconnect notice). EnergyShare intake agencies determine eligibility for EnergyShare and may have additional requirements when qualifying customers for this program. The Salvation Army currently administers this program. Caroline DSS receives applications.

10313 South Grant Avenue, Manassas, VA 20110

Provides assistance for utility cutoff notice. Applicant needs a copy of notices. Leave message if voice mail picks up. Also provide assistance for short hotel stay.

587 Mica Road, Mineral, VA 23117

Provides emergency financial assistance with utility/fuel and rental and mortgage assistance through the Goshen RuraLove program which serves the county of Louisa. Also provides Christian counseling through the Goshen Counseling Center in Mineral and in Orange..

5600 Cox Road, Glen Allen, VA 23060

The Percentage of Income Payment Program (PIPP) helps eligible, low-income Dominion Energy and Appalachian Power Company (APCo/AEP) households maintain their electric service by making utility bills more affordable. PIPP assists with making a customer's monthly payments more affordable on a year-round basis. A customer's monthly PIPP bill amount is based on a percentage of the household income and primary heat source. Electric heat = 10% of income Other heat source = 6% of income Households must have an active Dominion Energy or Appalachian Power Company (APCo/AEP) electric account AND have an income at or below 150% of the federal poverty guidelines. Please note that the PIPP is funded through the collection of a Universal Service Fee from all Dominion Energy and Appalachian Power Company (APCo/AEP) retail customers. PIPP is based on the availability of funds. How does PIPP work? If a customer has an outstanding balance with Dominion Energy or Appalachian Power Company (APCo/AEP), PIPP helps significantly lower the customer's monthly bill. With each month the customer pays their portion of their bill in-full and on-time, 1/12 of the customer's previous balance will be eliminated. After 12 consecutive months of in-full, on-time PIPP payments by the customer, the customer's prior balance will be eliminated. In addition, those who qualify for PIPP can be eligible for a free home energy audit. This can help the customer reduce energy usage, which means spending less on energy. For additional information about PIPP for Dominion Energy customers, please review the Dominion Energy PIPP brochure and go to the Dominion Energy Assistance page at Energy Assistance - Virginia - Dominion Energy For additional information about PIPP for Appalachian Power Company (APCo/AEP) customers, please go to the Appalachian Power Company (APCo/AEP) page at Payment Assistance (appalachianpower.com) Dominion Energy PIPP Brochure (PDF) How long does enrollment in PIPP last? Once a household is enrolled in the PIPP program, the household is required to re-verify their income each year. The customer must also stay current on all PIPP payments. Failure to report changes in the household income or household members, missing a payment or only making a partial payment, or not reverifying income can result in being dropped from the program. Customer service staff at your electric provider, Dominion Energy or Appalachian Power Company (APCo/AEP), can discuss your account and any existing payment plans to help you determine if you should apply for PIPP.

13360 West James Anderson Highway, Route 60, Buckingham, VA 23921

The Energy Assistance Program consists of three components: Fuel Assistance assists low-income eligible households by supplementing home energy costs. Applications are accepted the second Tuesday in October through the second Friday in November. Crisis Assistance assists low-income households with energy related emergencies. Applications are accepted November 1st through March 15th. Cooling Assistance assists households in acquiring or repairing cooling equipment and /or payment of electric bills to operate cooling equipment. Applications are accepted June 15th through August 15th. Additional information about EAP is available at www.dss.virginia.gov. You may apply online anytime at www.commonhelp.virginia.gov

2 West Grace Street, Richmond, VA 23220

For those facing financial hardship from unemployment, a family crisis, or a chronic medical condition, EnergyShare is Dominion's energy assistance program of last resort with assistance with payment of a primary heating or cooling source. EnergyShare intake agencies determine eligibility for EnergyShare and may have additional requirements when qualifying customers for this program. Maxium pledge of $600 for heating during heating season and $300 during cooling season. For those facing financial hardship from unemployment, a family crisis, or a chronic medical condition, EnergyShare is Dominion's energy assistance program of last resort with assistance with payment of a primary heating or cooling source. EnergyShare intake agencies determine eligibility for EnergyShare and may have additional requirements when qualifying customers for this program. Maxium pledge of $600 for heating during heating season and $300 during cooling season. To be put on the waiting list for Utility assistance, please visit the Salvation Army Central Virginia Assistance Center website at cvac.salvationarmypotomac.org. Once there, simply click on the 'Get Help' button located at the top of the page. Then click on the red or green button according to your location.

2100 Washington Boulevard, Arlington, VA 22204

The Energy Assistance Program consists of three components: Fuel Assistance assists low-income eligible households by supplementing home energy costs. Applications are accepted the second Tuesday in October through the second Friday in November. Crisis Assistance assists low-income households with energy related emergencies. Applications are accepted November 1st through March 15th. Cooling Assistance assists households in acquiring or repairing cooling equipment and /or payment of electric bills to operate cooling equipment. Applications are accepted June 15th through August 15th. Additional information about EAP is available at www.dss.virginia.gov You may apply online anytime at www.commonhelp.virginia.gov

45 School Street, Surry, VA 23883

The Energy Assistance Program consists of three components: Fuel Assistance assists low-income eligible households by supplementing home energy costs. Applications are accepted the second Tuesday in October through the second Friday in November. Crisis Assistance assists low-income households with energy related emergencies. Applications are accepted November 1st through March 15th. Cooling Assistance assists households in acquiring or repairing cooling equipment and /or payment of electric bills to operate cooling equipment. Applications are accepted June 15th through August 15th. Additional information about EAP is available at www.dss.virginia.gov. Apply online anytime at www.commonhelp.virginia.gov.

10900 Courthouse Road, Charles City, VA 23030

For those facing financial hardship from unemployment, a family crisis, or a chronic medical condition, EnergyShare is Dominion's energy assistance program of last resort. There is no income guideline requirement, however, those under age 60 must have a disconnect notice (those age 60 or older do not need a disconnect notice). EnergyShare intake agencies determine eligibility for EnergyShare and may have additional requirements when qualifying customers for this program.

56 Smi Way, Suite B, Farmville, VA 23901

The Energy Assistance Program consists of three components: Fuel Assistance assists low-income eligible households by supplementing home energy costs. Applications are accepted the second Tuesday in October through the second Friday in November. Crisis Assistance assists low-income households with energy related emergencies. Applications are accepted November 1st through March 15th. Cooling Assistance assists households in acquiring or repairing cooling equipment and /or payment of electric bills to operate cooling equipment. Applications are accepted June 15th through August 15th. Additional information about EAP is available at www.dss.virginia.gov You may apply online anytime at www.commonhelp.virginia.gov

120 East Court Street, Rocky Mount, VA 24151

The Energy Assistance Program (EAP)consists of two components; Fuel Assistance (FA) and Emergency Crisis Assistance (CAP). The FA component is intended to provide supplemental assistance to offset the rising costs of heating expenses. The CAP component is intended to provide assistance with heating equipment needs and emergency fuel outages. Fuel Assistance opens the second Tuesday in October. The last day for applying is the second Friday in November. Main Qualifications: Have a heating need, meet the income and resource levels, include all persons living in the household, live in an eligible living arrangement and meet the citizenship requirements. Crisis Assistance applicants must meet the following: income level, resource level. Deposits: Opens the first working day in November. May only receive once per lifetime per fuel type. (Natural gas, electric and LP gas) Heating Equipment: Opens November 1st or the first working day in November for Replacement, purchase, or repair of primary heating source. Primary Fuel: Opens the first working day in January. It is for those that did not receive fuel assistance. Requires cut off notice for electric and gas. Almost out of fuel oil, wood, coal or island purchased kerosene. Cooling Assistance: has been offered during the summer. If offered the state sends out the requirements and policy during or close to summer.

7987 Ashton Avenue, Manassas, VA 20109

The Energy Assistance Program consists of three components: Fuel Assistance assists low-income eligible households by supplementing home energy costs. Applications are accepted the second Tuesday in October through the second Friday in November. Crisis Assistance assists low-income households with energy related emergencies. Applications are accepted November 1st through March 15th. Cooling Assistance assists households in acquiring or repairing cooling equipment and /or payment of electric bills to operate cooling equipment. Applications are accepted June 15th through August 15th. Additional information about EAP is available at www.dss.virginia.gov. You may apply online anytime at www.commonhelp.virginia.gov

4320 Pumping Station Road, Appomattox, VA 24522

Provide financial assistance in Appomattox County only. Eligible once every 12 months. Amount from $100-$150 for utility bills.

5265 The Hornes, Eastville, VA 23347

Energy Assistance Program (EAP)consists of three components; Fuel Assistance (FA), Coolng Assistance (CA) and Emergency Crisis Assistance (CAP). The FA component is intended to provide supplemental assistance to offset the rising costs of heating expenses. The CAP component is intended to provide assistance with heating equipment needs and emergency fuel outages. Fuel Assistance opens the second Tuesday in October. The last day for applying is the second Friday in November. Main Qualifications: Have a heating need, meet the income and resource levels, include all persons living in the household, live in an eligible living arrangement and meet the citizenship requirements. Crisis Assistance applicants must meet the following: income level, resource level. Deposits: Opens the first working day in November. May only receive once per lifetime per fuel type. (Natural gas, electric and LP gas) Heating Equipment: Opens November 1st or the first working day in November for Replacement, purchase, or repair of pr

1835 Industry Drive, Culpeper, VA 22701

The Energy Assistance Program (EAP)consists of three components; Fuel Assistance (FA), Coolng Assistance (CA) and Emergency Crisis Assistance (CAP). The FA component is intended to provide supplemental assistance to offset the rising costs of heating expenses. The CAP component is intended to provide assistance with heating equipment needs and emergency fuel outages. Fuel Assistance opens the second Tuesday in October. The last day for applying is the second Friday in November. Main Qualifications: Have a heating need, meet the income and resource levels, include all persons living in the household, live in an eligible living arrangement and meet the citizenship requirements. Crisis Assistance applicants must meet the following: income level, resource level. Deposits: Opens the first working day in November. May only receive once per lifetime per fuel type. (Natural gas, electric and LP gas) Heating Equipment: Opens November 1st or the first working day in November for Replacement, purchase, or repair of primary heating source. Primary Fuel: Opens the first working day in January. It is for those that did not receive fuel assistance. Requires cut off notice for electric and gas. Almost out of fuel oil, wood, coal or island purchased kerosene. Cooling Assistance: Is offered during the beginning in mid-June. Must meet eligibility requirements.

10365 Pinnacle Drive, Wise, VA 24293

The Energy Assistance Program (EAP)consists of three components; Fuel Assistance (FA), Coolng Assistance (CA) and Emergency Crisis Assistance (CAP). The FA component is intended to provide supplemental assistance to offset the rising costs of heating expenses. The CAP component is intended to provide assistance with heating equipment needs and emergency fuel outages. Fuel Assistance opens the second Tuesday in October. The last day for applying is the second Friday in November. Main Qualifications: Have a heating need, meet the income and resource levels, include all persons living in the household, live in an eligible living arrangement and meet the citizenship requirements. Crisis Assistance applicants must meet the following: income level, resource level. Deposits: Opens the first working day in November. May only receive once per lifetime per fuel type. (Natural gas, electric and LP gas) Heating Equipment: Opens November 1st or the first working day in November for Replacement, purchase, or repair of primary heating source. Primary Fuel: Opens the first working day in January. It is for those that did not receive fuel assistance. Requires cut off notice for electric and gas. Almost out of fuel oil, wood, coal or island purchased kerosene. Cooling Assistance: Is offered during the beginning in mid-June. Must meet eligibility requirements

107 North Kent Street, 3rd Floor, Winchester, VA 22601

The Energy Assistance Program (EAP)consists of three components; Fuel Assistance (FA), Coolng Assistance (CA) and Emergency Crisis Assistance (CAP). The FA component is intended to provide supplemental assistance to offset the rising costs of heating expenses. The CAP component is intended to provide assistance with heating equipment needs and emergency fuel outages. Fuel Assistance opens the second Tuesday in October. The last day for applying is the second Friday in November. Main Qualifications: Have a heating need, meet the income and resource levels, include all persons living in the household, live in an eligible living arrangement and meet the citizenship requirements. Crisis Assistance applicants must meet the following: income level, resource level. Deposits: Opens the first working day in November. May only receive once per lifetime per fuel type. (Natural gas, electric and LP gas) Heating Equipment: Opens November 1st or the first working day in November for Replacement, purchase, or repair of primary heating source. Primary Fuel: Opens the first working day in January. It is for those that did not receive fuel assistance. Requires cut off notice for electric and gas. Almost out of fuel oil, wood, coal or island purchased kerosene. Cooling Assistance: Is offered during the beginning in mid-June. Must meet eligibility requirements.

1025 Park Street, Charlottesville, VA 22901

For those facing financial hardship from unemployment, a family crisis, or a chronic medical condition, EnergyShare is Dominion's energy assistance program of last resort. There is no income guideline requirement, however, clients must have a disconnect notice. EnergyShare intake agencies determine eligibility for EnergyShare and may have additional requirements when qualifying customers for this program.

1176 Huell Matthews Highway, South Boston, VA 24592

For those facing financial hardship from unemployment, a family crisis, or a chronic medical condition, EnergyShare is Dominion's energy assistance program of last resort. There is no income guideline requirement, however, those under age 60 must have a disconnect notice (those age 60 or older do not need a disconnect notice). EnergyShare intake agencies determine eligibility for EnergyShare and may have additional requirements when qualifying customers for this program.

9520 Richmond Highway, Lorton, VA 22079

For those facing financial hardship from unemployment, a family crisis, or a chronic medical condition, EnergyShare is Dominion's energy assistance program of last resort. EnergyShare is Dominion Energy's year-round energy assistance program of last resort. Anyone facing a crisis (ex: unemployment, family crisis, chronic medical condition) and in danger of losing their primary heating/cooling or needing to restore service may be eligible for assistance. EnergyShare is not income based; however, those under age 60 must have a disconnect notice.

102 Custer Road, Fort Myer, VA 22211

Assist Soldiers and their Family members in emergency financial situations due to no fault of their own. Financial assistance is given in the form of an interest-free loan, grant, or combination of the two. Loans are repaid by an allotment.

110 North Laburnum Avenue, Richmond, VA 23223

This is a program that renders short-term emergency services. Services provided are emergency food, clothing, and financial assistance for rent/utilities. Clients requesting financial assistance must be able to document extreme financial need. Request for financial assistance is limited to once every 12 months. This also applies for food assistance request. The Clothes closet (ONLY) is available to all residents of Henrico County and clients may use the clothes closet twice per year (seasonally).