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Provides white and yellow page listings at no charge. (Directory Assistance)

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Directory Assistance
The Virginia GED Helpline provides telephone assistance to Virginia callers with questions about the GED test. The Helpline refers callers to GED and Adult Basic Education resources in their areas.

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Information Sources
Graduation Requirements Programs
Responsible for all data collection, data dissemination, and geographic operations, for Delaware, District of Columbia, Kentucky, Maryland, Ohio, Pennsylvania, Tennessee, Virginia and West Virginia.

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Census Questionnaire Information Services
Administrative/Support Services Offices
Provide transportation-related resources to the Greater Richmond community. From efficient toll roads that provide direct, convenient transportation to parking decks that provide short-and long-term parking solutions, the RMTA provides answers to an array of transportation needs in the community. The RMTA also owns the Diamond baseball stadium and manages the Main Street Station. The Authority provides parking for passengers at the station seeking Amtrak service in downtown Richmond.

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State Government Information Services
Transportation Passes
Safety Advisories
Travelers Assistance
Provides information to city residents and others about city policies, programs and services. Refers individuals to appropriate city offices.
The Association provides the public and health care professionals with the most up-to-date information to help take a stand against diabetes through our Center for Information and Community Support (1-800-DIABETES) and two web sites, www.diabetes.org and www.stopdiabetes.com, as well as via consumer and professional books and periodicals. Local Signature special events: Step Out Walk to Stop Diabetes, Tour de Cure in Reston, and Tour de Cure in Washington, DC. Community Outreach/Mission Delivery Programs are designed to help educate the community and people living with type 1 diabetes about managing the disease to live healthier lives.

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Health/Disability Related Support Groups
Information Sources
Disease/Disability Information
The Governor's Office of Constituent Services and Community Engagement facilitates communication with the Governor, processes requests for proclamations and other commemorative documents, and manages flag and other protocol related requests.

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State Government Information Services
Public Awareness/Education
National Toll-Free Hepatitis C Peer-to-Peer Helpline

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Disease/Disability Information
Public Awareness/Education
Information Sources
Offers citizens round the clock access to city services and information. Residents simply dial 3-1-1 (or 757-727-8311. Customer Advocates help with everything from reporting a missed trash collection or pothole to answering questions about the city budget or inquiring about a community center's hours.
Daily administration of the County is conducted under the leadership of the County Administrator who is employed by the Board of Supervisors. The main roles of the County Administrator are as follows: Serving as Clerk to the Board Administering all affairs of the County under the statutory authority of the Board Preparing an annual budget Communicating with the public and the media Supervising personnel Overseeing enforcement of local ordinances. Departments Supervised by the County Administrator Animal Control Community Development Comprehensive Services Act Economic Development Finance Human Resources Information Services Maintenance Parks, Recreation and Tourism Public Safety Purchasing Solid Waste Victim-Witness Advocate

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County Government Information Services
Local Officials Offices
Provides a city-operated department which processes citizen complaints and concerns, obtains information on any city service or checks on city response to previous complaints and requests for service. The staff assesses the information and forwards to the appropriate city department for resolution.

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Consumer Complaints
City Government Information Services
Land Use Planning and Regulation Services
Information Sources
Responsible for dissemination of information to residents of the City of Portsmouth.
Dedicated to developing and growing an economy that works for all Virginians.

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State Officials Offices
State Government Information Services
Oversees agencies within the state of Virginia that include: Department of Aging; Department of Deaf and Hard of Hearing; Department of Health; Department of Health Professions; Department of Medical Assistant Services; Department of Rehabilitative Services; Department of Social Services; Board of People with Disabilities; Virginia Foundation for Healthy Youth; Office of the Comprehensive Services Act.

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State Officials Offices
State Government Information Services
Accessible Virginia gives detailed descriptions of Virginia attractions, lodging, bed and breakfasts, restaurants, outdoor recreation and shopping facilities that meet the needs of travelers of varied abilities. The web site provides comprehensive information such as locations and measurements of doors, aisles, stairways and bathroom facilities, as well as listings of dialysis centers, equipment repair locations and even veterinarians for assistance animals.
The Secretariat of Agriculture and Forestry combined are Virginia's largest private sector industry. This office and it's three agencies are committed to supporting rural economic development, preserving farmland and forestland across Virginia, and ensuring that all Virginians, especially those who are most vulnerable, have access to safe, healthy foods.

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State Government Information Services
State Officials Offices
***THE CITY OF RICHMOND HAS PAUSED APPLICATIONS FOR FUNDS TO THE WATER RECOVERY FUND*** Program can provide up to $2,500 in assistance to eligible households with expenses such as rent, health care, childcare, auto, and utility bills. Applications will be accepted until March 14 or until the fund has been exhausted. Eligible residents can expect financial assistance to be directed towards their service provider or biller, such as landlords, utility companies, and healthcare providers.

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Water Service Payment Assistance
311 Services
Provides government wide information assistance and referral service, which helps citizens obtain help they need for the federal government. The specially trained staff is knowledgeable about the vast number of agencies, programs, and activities that make up the federal government.

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Land Use Planning and Regulation Services
Information Sources
Oversee educational agencies, state colleges, community colleges as well as Department of Education, museums and libraries.

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State Officials Offices
State Government Information Services
The C.P.A. meets once a week for two hours and learns some of what it is like to be a Police Officer and step in shoes by attending some of the police training. Some of the topics discussed are: The History of Police, Gang Issues, Domestic Security and Terrorism, Firearms and Tactical Operations, The Court System, Traffic Stops and Patrol Techniques, K-9, Defensive Tactics and F.A.T.S. ( Firearm Training Simulator), Crime Prevention, Evidence and Forensics. Meet for two hours once a week for 10 weeks in the Fall.

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Law Enforcement Community Engagement/Outreach
Community Crime Prevention Programs
Legal Information Services
The Richmond 311 Citizen Service Representatives are available Monday - Friday to answer questions and submit non-emergency service requests. Residents can dial 311 or 804-646-7000 to report potholes, downed trees, utility issues, request social services, and for other city matters. The new customer service phone number for the Richmond Department of Public Utilities is now 804-646-4646.
The Lieutenant Governor's official duties are to serve as President of the Senate and preside over the Senate.

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State Officials Offices
State Government Information Services
Local Officials Offices
Offers assistance with apprenticeship programs, and occupational safety and health. Provides a Voluntary Safety Compliance Training program. Administers the commonwealth labor laws. Oversees child labor laws. Includes the Division of Boiler and Pressure Vessel Safety. Provides labor market research and analysis. Provides an online information center at www.doli.virginia.gov/infocenter.html.

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Information Sources
Consumer Complaints
Occupational Health and Safety
Regulations/Standards
Host monthly Lunch & Learns to educate the public about important topics like suicide prevention, provide Mental Health First Aid to the community, provide Resource Guides to help those in need find therapy and resources quickly and easily, and bring together leaders from partner organizations to set community-wide goals to improve mental health access.

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Mental Health Related Support Groups
Early Intervention for Mental Illness
Information Sources
Advocacy
Specialized Information and Referral
Mental Health Information/Education
Receives and investigates employment discrimination charges against private employers, state, and local governments. People are encouraged to come to the office as early in the morning as possible, to ensure adequate time to complete the intake process. All charges are handled on a walk-in basis.

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Discrimination Assistance
Legal Information Services
Labor and Employment Law
Law Enforcement Community Engagement/Outreach