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Offers citizens round the clock access to city services and information. Residents simply dial 3-1-1 (or 757-727-8311. Customer Advocates help with everything from reporting a missed trash collection or pothole to answering questions about the city budget or inquiring about a community center's hours.

Provides citizens and visitors with a single point of contact for a wide variety of county information and services.

PWC 311 is Prince William County’s centralized, non-emergency service request platform that connects residents with government services. It provides a single point of contact—available via phone, mobile app, website, or email—for reporting issues, requesting services, and finding information about county programs and resources.

VB311 receives and responds to citizen requests for general government information or service via multiple communication channels such as telephone, online assistance, email, print, radio dispatching and emergency notifications. In addition VB311 assists various city agencies such as the Real Estate Assessor's office with their day-to-day information or service requests, and accepts calls after business hours for other agencies, such as Public Utilities and Public Works. VB311 provides Virginia Beach citizens and visitors with a single point of contact for a wide variety of city information and services: from offering directions to specific addresses within the city limits, to supplying the media with information on traffic problems. VB311 also helps to reduce non-emergency call volume in the VB911 Emergency Communications Center by taking calls not requiring Public Safety personnel, and issues automated safety alerts customized to reach specific communities as needed.

Provide customers with an easily accessible point of contact within City government. Respond to individual citizen requests for information or complaints about City services and strives to make local government more responsive to the needs of citizens.

City of Richmond residents can create non-emergency service requests for a variety of issues either online at RVA311.com,, or by speaking with a citizen service representative at 3-1-1 or 804-646-7000. Requests for social services, tree maintenance, potholes, trash cans, storm water issues, questions about taxes and code enforcement, and may other non-emergency issues can be submitted through RVA311 to be funneled to the appropriate team for completion.

Responsible for dissemination of information to residents of the City of Portsmouth.

Residents can request a city service or ask questions about city-related issues online, by phone or email, or with our 311 mobile app. Missed Trash Sewer Stoppage Sewer Overflow Property Maintenance Complaint Litter or Trash Complaint Trash Container Exchange Street Sweeping