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The Public Works Department is responsible for maintaining all town-owned properties, all infrastructure within the public rights-of-way, all public water and sewer utilities, and the town fleet of vehicles and equipment. Public Works also provides curbside collection programs to residential customers such as refuse and recycling, spring and fall cleanup, leaf collection, and brush collection. The town’s environmental sustainability programs are coordinated by the Public Works Department through a comprehensive Environmental Management Program. Field Operations Division - 540-443-1204 Utilities Division - 540-443-1206 Office of Waste Reduction and Recycling - 540-443-1212

Responsible for building, maintaining and operating the state's roads, bridges and tunnels. Provides motorist assistance, citizen complaints/comments, information requests.

Responsible for building, maintaining and operating the state's roads, bridges and tunnels. Provides motorist assistance, citizen complaints/comments, information requests.

The Street Division includes repair and replacement of concrete curbs and gutters, highway medians, driveway entrance aprons, sidewalks, filling of potholes, repairs to deteriorated sections of streets and grading of gravel shoulders.

Responsible for building, maintaining and operating the state's roads, bridges and tunnels. Provides motorist assistance, citizen complaints/comments, information requests.

Maintain and improve landscaped areas, various municipal facilities, schools along with their grounds, the City's motor vehicle fleet, refuse collection, public streets, sidewalks, storm drains, street signs and pavement markings.

Responsible for building, maintaining and operating the state's roads, bridges and tunnels. Provides motorist assistance, citizen complaints/comments, information requests.

VB311 receives and responds to citizen requests for general government information or service via multiple communication channels such as telephone, online assistance, email, print, radio dispatching and emergency notifications. In addition VB311 assists various city agencies such as the Real Estate Assessor's office with their day-to-day information or service requests, and accepts calls after business hours for other agencies, such as Public Utilities and Public Works. VB311 provides Virginia Beach citizens and visitors with a single point of contact for a wide variety of city information and services: from offering directions to specific addresses within the city limits, to supplying the media with information on traffic problems. VB311 also helps to reduce non-emergency call volume in the VB911 Emergency Communications Center by taking calls not requiring Public Safety personnel, and issues automated safety alerts customized to reach specific communities as needed.

The Facilities & Environmental Services Department (FES) provides the following services. Maintains and improves the physical assets of the county, such as buildings, grounds, and infrastructure Ensures compliance with federal environmental laws, promotes pollution prevention, and minimizes waste Oversees the planning, design, and construction of all major capital improvements projects Coordinates with the Community Development Department to protect the natural resources of Albemarle County. Other department services include providing copy services, mail services, building security, fleet management, and street sign maintenance.

To make a service request or report a problem, use the online reporting form at https://arlgis.arlingtonva.us/Apps/Snow/SnowPublic, the snow issues form opens only after snowfall has ended, varying with each storm. Hotline to inquire about snow related concerns and receive snow operation updates. Inclement Weather Hotlines: Public Schools 703-228-4277 Parks & Recreation 703-228-4715 State roads VDOT - 888-383-8368 Local streets 703-228-6485 (Note: During a storm, and for a period thereafter, you may hear a recorded status message.) Report a Pothole call 703-228-6555 Downed power lines, blocked roads, other safety issues - 911 For fallen trees, branches during weekdays - 703-228-6525 Downed power lines Dominion Energy - 866-366-4357 Gas emergencies Washington Gas - 703-750-1400 or 800-752-7520 Towed Cars During Snow Emergency - 703-558-2222

The office of Neighborhood Services works collaboratively with citizens, neighborhood groups, government agencies, businesses and nonprofit organizations to strengthen the social fabric of our neighborhoods. Through the use of social media, other digital platforms, neighborhood collaboration, customer service, public outreach, and other special projects, this office provides a one-stop-shop for engaging with the public. The Office of Community Engagement also encompasses The Office of Communications and Neighborhood Services.

Comprised of representatives from the City of Roanoke's Office of Neighborhood Services, Department of Public Works, Solid Waste Management, Transportation Divisions, and the Western Virginia Water Authority. Answers citizens' calls for information, manage the tracking system for resolution of citizen complaints, assist citizens with their requests for service, and provide assistance for resolution of citizen's concerns. Requests for Services and Submissions of Issues are available through the website 24/7 or via [email protected]. Information on snow removal 540-853-2000 x8.

The Department of Public Works, with many areas of responsibility, helps keep the city of Lynchburg moving each day. The skilled and professional staff provide services such as trash collection, snow and ice removal, maintenance of City streets and sidewalks, manages the City's traffic lights and street signage, just to name a few.

Responsible for directing a solid waste program, street maintenance and water and sewer services for the town of Abingdon.

The Manassas Park Department of Public Works provides water, sewer and trash collection services and maintains City streets and traffic signals.

The Public Works Department is responsible for overseeing four divisions which include Streets/Maintenance, Capital Projects/Engineering, Water, and Wastewater. Contact Information: Public Works Department: 540-338-7440 Water, Sewer, and Storm Water Issues and Complaints: 540-338-7440 ext. 2221 Trash/Recycling Questions and Complaints: 540-338-7440 Water/Sewer Billing and Account Questions - Finance Dept.: 540-338-7093 After 4:00 PM Emergency water and sewer: 540-454-3629

Responsible for clearing all public streets within the city limits. The City's fleet of plows and chemical spreaders are on duty 24 hours a day until all City streets have been cleared and made safe.

Oversees street maintenance, water and sewer, brush and bulk pickup.

Responsible for building, maintaining and operating the state's roads, bridges and tunnels. Provides motorist assistance, citizen complaints/comments, information requests.

Responsible for building, maintaining and operating the state's roads, bridges and tunnels. Provides motorist assistance, citizen complaints/comments, information requests.

The City of Alexandria's Street and Sewer Maintenance division provides maintenance and repairs for all City sewers, streets, sidewalks and fire hydrants; maintains stream beds, weirs and stream banks; maintains drainage tunnels, box culverts and stormwater pollution removal facilities; maintains bridges; and conducts snow removal and flood control operations.

Administers city-owned facilities management, public utilities, and public services such as refuse and traffic management for the city. Handles trash pick-up, side walk repair, dead animal pick up, engineering, gas, water, and sewer services, street programs and transit services.

Responsible for building, maintaining and operating the state's roads, bridges and tunnels. Provides motorist assistance, citizen complaints/comments, information requests.

Responsible for coordinating and directing a program to manage solid waste, the streets and water delivery system for the city of Radford.

Adopt-a-Highway is a program launched by the Virginia Department of Transportation in 1988. Volunteer groups and individuals adopt a two mile or longer stretch of roadway and make a two year commitment to pick up the trash at least four times a year.