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Responsibilities Ensuring that all tangible business and individual personal property is fairly assessed for tax purposes in accordance with the Code of Virginia Administering the City of Danville Business License on all businesses operating within the City in accordance with the City and State Codes Providing full-service Virginia State Income processing Administering the local meals, short-term rental, and lodging taxes

Provides for the management and administration of the government of the City of Winchester.

City Manager is hired to serve the council and the community and brings to the local government the benefits of his/her training and experience in administering municipal or county projects and programs. The manager prepares a budget for the council's consideration; recruits, hires, terminates, and supervises government staff; serves as the council's chief advisor; and carries out the council's policies. Council members and residents count on the manager to provide complete and objective information about local operations, discuss the pros and cons of alternatives, and offer an assessment of the long-term consequences of their decisions.

Provides administration for the government of the City of Waynesboro.

Responsible for dissemination of information to residents of the City of Portsmouth.

Residents can request a city service or ask questions about city-related issues online, by phone or email, or with our 311 mobile app. Missed Trash Sewer Stoppage Sewer Overflow Property Maintenance Complaint Litter or Trash Complaint Trash Container Exchange Street Sweeping

The Richmond 311 Citizen Service Representatives are available Monday - Friday to answer questions and submit non-emergency service requests. Residents can dial 311 or 804-646-7000 to report potholes, downed trees, utility issues, request social services, and for other city matters. The new customer service phone number for the Richmond Department of Public Utilities is now 804-646-4646.

Provides information to city residents and others about city policies, programs and services. Refers individuals to appropriate city offices.

The Citizens First Info Center is the best way to get general information about the City and make service requests. Any City Department can be called directly, but just one call to the Citizens First Info Center gets you personal assistance with almost any non-emergency business you have with the City. If a question or problem cannot be addressed, your inquiry will be forwarded to the appropriate person. All City Departments work in cooperation with the Info Center to make sure questions and requests get responses in a timely manner.

Ensures that quality services and programs are available to meet the needs of our citizens and the business community.

MAGIC, the Management and Government Information Center, is a special collection and information service located at Chinn Park Library. MAGIC's collection focuses on local and state government information and publications. MAGIC has specialized staff and resources to assist members of the community, including local government agencies and area businesses and nonprofits, to start or grow a business, retrieve industry information, seek grant funding, and access laws and regulations.