Provides crisis intervention services 24 hours a day, 365 days a year for all persons who experience acute emotional crises related to mental illness, substance use, intellectual disability and co-occurring disorders.

Provide a listening ear for anyone who wants to talk about anything; help for people who find themselves in a crisis and unable to cope. Reassurance daily check-in calls to elderly living alone.

Sexual Assault Response - 24 hour face to face and help-line assistance to children, teens, and adults who have been sexually abused and/or assaulted. SARP is a major referral source for the criminal justice system, child protective services, forensics nurses, schools, and health care agencies. SARP offers direct victim assistance through an array of services from crisis intervention and advocacy during initial emergency room exams throughout treatment, court proceedings, support groups, and the overall recovery process. SARP also provides awareness and educational programs to area schools, businesses, allied professionals, and the general public.

Offers outpatient mental health services for adults age 18+ which include crisis intervention, case management, medication monitoring, re-socialization, early intervention, community and in-home mental health support services. The Winchester Area Clinic is an Adult Regional Center serving the counties of Frederick, Warren, Clarke and the City of Winchester. New Clients may also call the Triage Call Center in Front Royal: (540)635-4804.

HCS is the sole treatment provider for the Washington County Drug Recovery and Monitoring Court (DREAM COURT), under the leadership of the sitting Washington County Circuit Court Judge. The DREAM Court Program is a three phase program lasting 12-24 months for adult criminal offenders who are experiencing drug and/or alcohol dependence problems. The program requires frequent Court appearances, random drug and alcohol screenings, individualized substance abuse treatment, mental health treatment, and intensive supervision. Clinical assessments are provided for all potential participants, some of which will be provided pre-release from the Southwestern Virginia Regional Jail. Appropriate case management services are also provided to assist participants in identifying and accessing appropriate systems of support.

LAWS Sexual Assault Services provides comprehensive services to adults whose lives have been affected by sexual violence (rape, sexual abuse, sexual assault). All services are free and confidential.

Provides free support services to sexual assault victims including counseling and accompaniment to court hearings.

Emergency services are available 24-hours per day, 365/6 days per year to provide evaluation and assessment of individuals in need of crisis intervention . This service includes screening individuals for admission to a psychiatric hospital (private and state-operated) on voluntary and involuntary basis. This service is available in all Southside Behavioral Health Centers.

Provides guidance for individuals with serious mental illness who are in recovery. Services teach individuals to manage symptoms, recognize early warning signs, and anticipate stressors. Services provide crisis intervention, supportive counseling, and access to needed resources while helping to prevent hospitalization, and teaching individuals how to maintain a natural support system.

Counselors address the needs and concerns of men and women who are survivors of sexual violence. Counseling is available whether the violence occurred recently or in the past. The Women's Resource Center also offers counseling services for school-aged children and teens who have experienced or witnessed sexual or domestic violence.

Emergency Services are unscheduled and sometimes scheduled crisis intervention, stabilization, and referral assistance provided over the telephone and face-to-face, if indicated, 24 hours per day and seven days per week to people seeking such services for themselves or others. Services may include walk-ins, home visits, and jail interventions. Emergency Services may include preadmission screening activities associated with admission to a state hospital or training center. Services may include: - 24 hour access for emergency and crisis situations - Face-to-face assessments - Telephone - Crisis Intervention - Crisis Stabilization - Pre-Admission Screenings - Purchase of Hospitalization Services - Crisis Housing Services Crisis Hotline: Lee County 276-346-3590 Scott County 276-225-0976 Wise County/City of Norton 276-523-8300

Provides a crisis intervention hotline, a free and confidential telephone service with comprehensive information on, and referral to, local human service agencies/services to callers. Northern Shenandoah Valley 24 Hour Crisis Hotlines are listed below: Winchester City, Frederick & Clarke Counties: (540)667-0145 Page County: (540)743-3733 Shenandoah County: (540)459-4742 Warren County: (540)635-4357

Provides behavioral healthcare for children and their families by leading and supporting statewide efforts to establish and strengthen a comprehensive system of care for children and families; and building and participating in collaborative partnerships among families and child service providers across agencies and disciplines.

Provides 24/7 emergency help for those who need crisis intervention, counseling or emergency services. Provide A Range Of Emergency Responses Connect to Resources – Our trained crisis response team discerns immediate needs and makes referrals or gives information in response to the situation. Hospitalization – HRCSB is the designated state provider for triage as the entry point to the involuntary treatment of mental health issues. Children’s Mobile Crisis – During business hours, we provide community-based crisis intervention for children up to the age of 18 with mental health emergency and individuals with developmental disabilities who are experiencing a behavioral crisis. We can provide ongoing services for up to 30 days following the initial point of contact. The Children’s Mobile Crisis unit is available to Rockingham County and Harrisonburg residents. Sentara RMH Assessment Center – A Crisis and Intervention Team Assessment Center, also known as CITAC, is a partnership between local law enforcement, Sentara RMH and HRCSB to provide a safe environment for assessing involuntary behavioral health hospitalization. Trained law enforcement officers work with a trained clinician at the ER along with a peer-support provider to manage the issue most effectively while preserving the dignity of the individual.

Crisis Intervention Crisis services offered to children and adolescents who are at risk of entering the hospital or have marked reduction in their psychiatric, adaptive, or behavioral functioning, or an extreme increase in personal distress. Crisis Intervention provides up to 30 days of short-term counseling intended to prevent exacerbation of the condition and provide treatment in the least restrictive setting. Services are provided in the office, home, and community. Call hotline number for after hours services 540-981-9351 (TTY/TDD accessible).

Mental health assessments, crisis intervention services, assistance with hospital transitions and pre-screening for hospitalizations.

When youth request assistance contacting their family or an agency that can help, NRS facilitates a conference call. The frontline team member remains on the line with the youth, advocating, as needed, on their behalf.

Provides mental health, substance abuse, and prevention services. Provides planning and assessment; linking the individual to services and supports; assists with developing and/or obtaining needed supports and resources; coordination of services and service planning, contacting providers or resources, making collateral contacts with significant others; monitoring progress and service delivery; counseling and education; and advocacy.

Outpatient and Support Services provide confidential assessments for adults, children and families requesting services. Based on the assessment, individuals are referred to a service that is most beneficial to their specific needs. Emergency Contact: 540-965-2100 extension 0 Emergency Services(after hours): 540-965-1770

Offers support to Alexandria residents who are victims of sexual assault and their families and friends. Trained volunteers and staff are available 24 hours a day to provide: -crisis intervention and emotional support -advocacy with medical, police, and court systems -short-term individual and group counseling -information and referrals

Provide face to face or telephone response to individuals and families experiencing crisis, or to an involved party who is concerned about the person in crisis. Emergency Services team is comprised of state certified, licensed and experienced clinicians who are available on the Eastern Shore 24 hours per day, 7 days per week.

The emergency services unit provides immediate assistance to individuals experiencing a mental health crisis. The goals are to: Prevent the crisis from worsening Relieve immediate distress Prevent individuals from harming themselves and/or others Services include: Rapid assessment, intervention, and stabilization for mental health emergencies, including immediate supportive counseling to relieve distress and prevent the crisis from worsening, development of a safety plan to prevent harm to self and/or others, connection to resources, and peer (i.e., individuals with lived experience) support.

Crisis Intervention, support, and education are available through trained advocates. The focus is on domestic and sexual violence issues and its effect on the victim and children. Information and referrals to other community resources is also available through appointments or phone consultations.

Provides counseling to adolescents and their families in times of crisis. A youth may be a runaway, have been pushed out of home, or be at risk for running away or for homelessness. Warmline: (434)972-SAFE(7233) Starting September 1st, 2025, the hotline will no longer be a 24/7 hotline. It will remain open as a warm line and our staff will respond around resources and support within business hours.

Provides 24 hour crisis intervention counseling and referral; pre-admission screening to determine need for hospitalization; court liaison for the involuntary commitment procedure; and initial contact for sexual assault victims. During the business day, this service provides a single source for determining placement through a variety of comprehensive assessment instruments. Based on the outcome of the screening, individuals may receive a clinical assessment, short-term counseling, and/or referrals to the appropriate level and intensity of treatment, either from BRBH or other community providers. Provide consumers a single point of entry to the agency, crisis response and assessment, case management, and therapeutic services designed for specific populations meeting our admission criteria. People with mental disabilities can receive a comprehensive assessment to determine their mental health, intellectual disability, and/or substance use services needs, and be referred to the services which best meet those needs. Services are designed to aid consumers in achieving their highest possible level of functioning.