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The Energy Assistance Program (EAP)consists of three components; Fuel Assistance (FA), Coolng Assistance (CA) and Emergency Crisis Assistance (CAP). The FA component is intended to provide supplemental assistance to offset the rising costs of heating expenses. The CAP component is intended to provide assistance with heating equipment needs and emergency fuel outages. Fuel Assistance opens the second Tuesday in October. The last day for applying is the second Friday in November. Main Qualifications: Have a heating need, meet the income and resource levels, include all persons living in the household, live in an eligible living arrangement and meet the citizenship requirements. Crisis Assistance applicants must meet the following: income level, resource level. Deposits: Opens the first working day in November. May only receive once per lifetime per fuel type. (Natural gas, electric and LP gas) Heating Equipment: Opens November 1st or the first working day in November for Replacement, purchase, or repair of primary heating source. Primary Fuel: Opens the first working day in January. It is for those that did not receive fuel assistance. Requires cut off notice for electric and gas. Almost out of fuel oil, wood, coal or island purchased kerosene. Cooling Assistance: Is offered during the beginning in mid-June. Must meet eligibility requirements.

The Energy Assistance Program (EAP)consists of three components; Fuel Assistance (FA), Coolng Assistance (CA) and Emergency Crisis Assistance (CAP). The FA component is intended to provide supplemental assistance to offset the rising costs of heating expenses. The CAP component is intended to provide assistance with heating equipment needs and emergency fuel outages. Fuel Assistance opens the second Tuesday in October. The last day for applying is the second Friday in November. Main Qualifications: Have a heating need, meet the income and resource levels, include all persons living in the household, live in an eligible living arrangement and meet the citizenship requirements. Crisis Assistance applicants must meet the following: income level, resource level. Deposits: Opens the first working day in November. May only receive once per lifetime per fuel type. (Natural gas, electric and LP gas) Heating Equipment: Opens November 1st or the first working day in November for Replacement, purchase, or repair of primary heating source. Primary Fuel: Opens the first working day in January. It is for those that did not receive fuel assistance. Requires cut off notice for electric and gas. Almost out of fuel oil, wood, coal or island purchased kerosene. Cooling Assistance: Is offered during the beginning in mid-June. Must meet eligibility requirements

The Energy Assistance Program (EAP)consists of three components; Fuel Assistance (FA), Cooling Assistance (CA) and Emergency Crisis Assistance (CAP). The FA component is intended to provide supplemental assistance to offset the rising costs of heating expenses. The CAP component is intended to provide assistance with heating equipment needs and emergency fuel outages. Fuel Assistance opens the second Tuesday in October. The last day for applying is the second Friday in November. Main Qualifications: Have a heating need, meet the income and resource levels, include all persons living in the household, live in an eligible living arrangement and meet the citizenship requirements. Crisis Assistance applicants must meet the following: income level, resource level. Deposits: Opens the first working day in November. May only receive once per lifetime per fuel type. (Natural gas, electric and LP gas) Heating Equipment: Opens November 1st or the first working day in November for Replacement, purchase, or repair of primary heating source. Primary Fuel: Opens the first working day in January. It is for those that did not receive fuel assistance. Requires cut off notice for electric and gas. Almost out of fuel oil, wood, coal or island purchased kerosene. Cooling Assistance: Is offered during the beginning in mid-June. Must meet eligibility requirements.

Offers the SafeLink Wireless service that will provide eligible low-income households a free cell phone, mobile access to emergency services and free 68 minutes of air time, monthly, for one year. SAFELINK WIRELESS® service is a U.S. government supported program for Income eligible households provided by TracFone Wireless, Inc. SafeLink Wireless offers low income families accessibility, freedom and the security in knowing that should an emergency occur wherever they are, they will stay safe and stay connected. The SafeLink Wireless service will be provided to low-income families for up to one year. Participants may renew service and will be required to re-submit eligibility documentation upon their year completion. Unused minutes will never expire and will automatically rollover. To learn more about the SafeLink Wireless service, including eligibility requirements, please call 1-800-977-3768, or visit www.safelinkwireless.com. For Technical Support, please call(800)378-1684

Fuel assistance helps withhome heating costs; but can also be used for furnace re-starts, late charges, delivery charges, installation charges, and connection or re-connection fees. Applications are accepted online, through the Enterprise Customer Service Center,and at local departments of social services from the second Tuesday in October through the second Friday in November. Benefits are determined and authorizations for deliveries or service are sent to vendors in December. Crisis Assistance applicants must meet the following: income level, resource level. Deposits: Opens the first working day in November. May only receive once per lifetime per fuel type. (Natural gas, electric and LP gas) Heating Equipment: Opens November 1st or the first working day in November for Replacement, purchase, or repair of primary heating source. Primary Fuel: Opens the first working day in January. It is for those that did not receive fuel assistance. Requires cut off notice for electric and gas. Almost out of fuel oil, wood, coal or island purchased kerosene. Cooling assistance provides purchase or repair of cooling equipment and/or payment for electricity to operate cooling equipment. To be eligible, a household must contain at least one vulnerable individual who is age 60 or over, is living with a disability, or is under age 6. Applications are accepted online,through the Enterprise Customer Service Center, and at local departments of social services from June 15 through August 15. Assistance is based on the availability of funds.

The Energy Assistance Program (EAP) consists of three components; Fuel Assistance, Cooling Assistance and Emergency Crisis Assistance. The FA component is intended to provide supplemental assistance to offset the rising costs of heating expenses. The Emergency Crisis component is intended to provide assistance with heating equipment needs and emergency fuel outages. Fuel Assistance opens the second Tuesday in October. The last day for applying is the second Friday in November. Main Qualifications: Have a heating need, meet the income levels, include all persons living in the household, live in an eligible living arrangement and meet the citizenship requirements. Crisis Assistance is based on income. The program opens November 1st or the first working day in November. The component provides for replacement, purchase, or repair of a primary heating source. Primary Fuel: Opens the first working day in January. It is for those that did not receive fuel assistance. Requires cut off notice for electric and gas. Almost out of fuel oil, wood, coal or island purchased kerosene. Cooling Assistance: Is offered during the beginning in mid-June. Must meet eligibility requirements

The Energy Assistance Program (EAP)consists of three components; Fuel Assistance (FA), Coolng Assistance (CA) and Emergency Crisis Assistance (CAP). The FA component is intended to provide supplemental assistance to offset the rising costs of heating expenses. The CAP component is intended to provide assistance with heating equipment needs and emergency fuel outages. Fuel Assistance opens the second Tuesday in October. The last day for applying is the second Friday in November. Main Qualifications: Have a heating need, meet the income and resource levels, include all persons living in the household, live in an eligible living arrangement and meet the citizenship requirements. Crisis Assistance applicants must meet the following: income level, resource level. Deposits: Opens the first working day in November. May only receive once per lifetime per fuel type. (Natural gas, electric and LP gas) Heating Equipment: Opens November 1st or the first working day in November for Replacement, purchase, or repair of primary heating source. Primary Fuel: Opens the first working day in January. It is for those that did not receive fuel assistance. Requires cut off notice for electric and gas. Almost out of fuel oil, wood, coal or island purchased kerosene. Cooling Assistance: Is offered during the beginning in mid-June. Must meet eligibility requirements

The Energy Assistance Program (EAP)consists of three components; Fuel Assistance (FA), Coolng Assistance (CA) and Emergency Crisis Assistance (CAP). The FA component is intended to provide supplemental assistance to offset the rising costs of heating expenses. The CAP component is intended to provide assistance with heating equipment needs and emergency fuel outages. Fuel Assistance opens the second Tuesday in October. The last day for applying is the second Friday in November. Main Qualifications: Have a heating need, meet the income and resource levels, include all persons living in the household, live in an eligible living arrangement and meet the citizenship requirements. Crisis Assistance applicants must meet the following: income level, resource level. Deposits: Opens the first working day in November. May only receive once per lifetime per fuel type. (Natural gas, electric and LP gas) Heating Equipment: Opens November 1st or the first working day in November for Replacement, purchase, or repair of primary heating source. Primary Fuel: Opens the first working day in January. It is for those that did not receive fuel assistance. Requires cut off notice for electric and gas. Almost out of fuel oil, wood, coal or island purchased kerosene. Cooling Assistance: Is offered during the beginning in mid-June. Must meet eligibility requirements.

The Energy Assistance Program consists of three components: Fuel Assistance assists low-income eligible households by supplementing home energy costs. Applications are accepted the second Tuesday in October through the second Friday in November. Crisis Assistance assists low-income households with energy related emergencies. Applications are accepted November 1st through March 15th. Cooling Assistance assists households in acquiring or repairing cooling equipment and /or payment of electric bills to operate cooling equipment. Applications are accepted June 15th through August 15th. Additional information about EAP is available at www.dss.virginia.gov You may apply online anytime at www.commonhelp.virginia.gov

The Energy Assistance Program consists of three components: Fuel Assistance assists low-income eligible households by supplementing home energy costs. Applications are accepted the second Tuesday in October through the second Friday in November. Crisis Assistance assists low-income households with energy related emergencies. Applications are accepted November 1st through March 15th. Cooling Assistance assists households in acquiring or repairing cooling equipment and /or payment of electric bills to operate cooling equipment. Applications are accepted June 15th through August 15th. Additional information about EAP is available at www.dss.virginia.gov. Apply online anytime at www.commonhelp.virginia.gov

The Energy Assistance Program (EAP)consists of two components; Fuel Assistance (FA) and Emergency Crisis Assistance (CAP). The FA component is intended to provide supplemental assistance to offset the rising costs of heating expenses. The CAP component is intended to provide assistance with heating equipment needs and emergency fuel outages. Fuel Assistance opens the second Tuesday in October. The last day for applying is the second Friday in November. Main Qualifications: Have a heating need, meet the income and resource levels, include all persons living in the household, live in an eligible living arrangement and meet the citizenship requirements. Crisis Assistance applicants must meet the following: income level, resource level. Deposits: Opens the first working day in November. May only receive once per lifetime per fuel type. (Natural gas, electric and LP gas) Heating Equipment: Opens November 1st or the first working day in November for Replacement, purchase, or repair of primary heating source. Primary Fuel: Opens the first working day in January. It is for those that did not receive fuel assistance. Requires cut off notice for electric and gas. Almost out of fuel oil, wood, coal or island purchased kerosene. Cooling Assistance: has been offered during the summer. If offered the state sends out the requirements and policy during or close to summer.

For those facing financial hardship from unemployment, a family crisis, or a chronic medical condition, EnergyShare is Dominion's energy assistance program of last resort. There is no income guideline requirement, however, those under age 60 must have a disconnect notice (those age 60 or older do not need a disconnect notice). EnergyShare intake agencies determine eligibility for EnergyShare and may have additional requirements when qualifying customers for this program. The Salvation Army currently administers this program. Caroline DSS receives applications.

For those facing financial hardship from unemployment, a family crisis, or a chronic medical condition, EnergyShare is Dominion's energy assistance program of last resort with assistance with payment of a primary heating or cooling source. EnergyShare intake agencies determine eligibility for EnergyShare and may have additional requirements when qualifying customers for this program. Maxium pledge of $600 for heating during heating season and $300 during cooling season. For those facing financial hardship from unemployment, a family crisis, or a chronic medical condition, EnergyShare is Dominion's energy assistance program of last resort with assistance with payment of a primary heating or cooling source. EnergyShare intake agencies determine eligibility for EnergyShare and may have additional requirements when qualifying customers for this program. Maxium pledge of $600 for heating during heating season and $300 during cooling season. To be put on the waiting list for Utility assistance, please visit the Salvation Army Central Virginia Assistance Center website at cvac.salvationarmypotomac.org. Once there, simply click on the 'Get Help' button located at the top of the page. Then click on the red or green button according to your location.

The Energy Assistance Program (EAP)consists of three components; Fuel Assistance (FA), Coolng Assistance (CA) and Emergency Crisis Assistance (CAP). The FA component is intended to provide supplemental assistance to offset the rising costs of heating expenses. The CAP component is intended to provide assistance with heating equipment needs and emergency fuel outages. Fuel Assistance opens the second Tuesday in October. The last day for applying is the second Friday in November. Main Qualifications: Have a heating need, meet the income and resource levels, include all persons living in the household, live in an eligible living arrangement and meet the citizenship requirements. Crisis Assistance applicants must meet the following: income level, resource level. Deposits: Opens the first working day in November. May only receive once per lifetime per fuel type. (Natural gas, electric and LP gas) Heating Equipment: Opens November 1st or the first working day in November for Replacement, purchase, or repair of primary heating source. Primary Fuel: Opens the first working day in January. It is for those that did not receive fuel assistance. Requires cut off notice for electric and gas. Almost out of fuel oil, wood, coal or island purchased kerosene. Cooling Assistance: Is offered during the beginning in mid-June. Must meet eligibility requirements.

The Energy Assistance Program (EAP)consists of three components; Fuel Assistance (FA), Coolng Assistance (CA) and Emergency Crisis Assistance (CAP). The FA component is intended to provide supplemental assistance to offset the rising costs of heating expenses. The CAP component is intended to provide assistance with heating equipment needs and emergency fuel outages. Fuel Assistance opens the second Tuesday in October. The last day for applying is the second Friday in November. Main Qualifications: Have a heating need, meet the income and resource levels, include all persons living in the household, live in an eligible living arrangement and meet the citizenship requirements. Crisis Assistance applicants must meet the following: income level, resource level. Deposits: Opens the first working day in November. May only receive once per lifetime per fuel type. (Natural gas, electric and LP gas) Heating Equipment: Opens November 1st or the first working day in November for Replacement, purchase, or repair of primary heating source. Primary Fuel: Opens the first working day in January. It is for those that did not receive fuel assistance. Requires cut off notice for electric and gas. Almost out of fuel oil, wood, coal or island purchased kerosene. Cooling Assistance: Is offered during the beginning in mid-June. Must meet eligibility requirements

The Energy Assistance Program consists of three components: Fuel Assistance assists low-income eligible households by supplementing home energy costs. Applications are accepted the second Tuesday in October through the second Friday in November. Crisis Assistance assists low-income households with energy related emergencies. Applications are accepted November 1st through March 15th. Cooling Assistance assists households in acquiring or repairing cooling equipment and /or payment of electric bills to operate cooling equipment. Applications are accepted June 15th through August 15th. Additional information about EAP is available at www.dss.virginia.gov. You may apply online anytime at www.commonhelp.virginia.gov

The Energy Assistance Program consists of three components: Fuel Assistance assists low-income eligible households by supplementing home energy costs. Applications are accepted the second Tuesday in October through the second Friday in November. Crisis Assistance assists low-income households with energy related emergencies. Applications are accepted November 1st through March 15th. Cooling Assistance assists households in acquiring or repairing cooling equipment and /or payment of electric bills to operate cooling equipment. Applications are accepted June 15th through August 15th. Additional information about EAP is available at www.dss.virginia.gov You may apply online anytime at www.commonhelp.virginia.gov

The Energy Assistance Program consists of three components: Fuel Assistance assists low-income eligible households by supplementing home energy costs. Applications are accepted the second Tuesday in October through the second Friday in November. Crisis Assistance assists low-income households with energy related emergencies. Applications are accepted November 1st through March 15th. All crisis assistance is based on availability of funds. Cooling Assistance assists households in acquiring or repairing cooling equipment and /or payment of electric bills to operate cooling equipment. Applications are accepted June 15th through August 15th. Additional information about EAP is available at www.dss.virginia.gov. Apply online anytime at www.commonhelp.virginia.gov, or by phone at 1-855-635-4370.

The Energy Assistance Program (EAP)consists of three components; Fuel Assistance (FA), Coolng Assistance (CA) and Emergency Crisis Assistance (CAP). The FA component is intended to provide supplemental assistance to offset the rising costs of heating expenses. The CAP component is intended to provide assistance with heating equipment needs and emergency fuel outages. Fuel Assistance opens the second Tuesday in October. The last day for applying is the second Friday in November. Main Qualifications: Have a heating need, meet the income and resource levels, include all persons living in the household, live in an eligible living arrangement and meet the citizenship requirements. Crisis Assistance applicants must meet the following: income level, resource level. Deposits: Opens the first working day in November. May only receive once per lifetime per fuel type. (Natural gas, electric and LP gas) Heating Equipment: Opens November 1st or the first working day in November for Replacement, purchase, or repair of primary heating source. Primary Fuel: Opens the first working day in January. It is for those that did not receive fuel assistance. Requires cut off notice for electric and gas. Almost out of fuel oil, wood, coal or island purchased kerosene. Cooling Assistance: Is offered during the beginning in mid-June. Must meet eligibility requirements.

Cox Connect2Compete is affordable, in home internet product for low-income families with school aged children. Providing connectivity, digital literacy training, and low-cost equipment. Families can stay enrolled in the program for as long as they qualify. The Cox Connect2Compete Internet service includes: Free wifi modem Access to over 650,000+ Cox Hotspots nationwide The Cox Security Suite, a comprehensive suite of online safety software tools to protect you and your family online. Access to the Cox Digital Academy, which provides basic computer literacy training and educational resources for students.

The Energy Assistance Program consists of three components: Fuel Assistance assists low-income eligible households by supplementing home energy costs. Applications are accepted the second Tuesday in October through the second Friday in November. Crisis Assistance assists low-income households with energy related emergencies. Applications are accepted November 1st through March 15th. Cooling Assistance assists households in acquiring or repairing cooling equipment and /or payment of electric bills to operate cooling equipment. Applications are accepted June 15th through August 15th. Additional information about EAP is available at www.dss.virginia.gov. You may apply online anytime athttps://commonhelp.virginia.gov.

Energy Assistance Program (EAP)consists of three components; Fuel Assistance (FA), Coolng Assistance (CA) and Emergency Crisis Assistance (CAP). The FA component is intended to provide supplemental assistance to offset the rising costs of heating expenses. The CAP component is intended to provide assistance with heating equipment needs and emergency fuel outages. Fuel Assistance opens the second Tuesday in October. The last day for applying is the second Friday in November. Main Qualifications: Have a heating need, meet the income and resource levels, include all persons living in the household, live in an eligible living arrangement and meet the citizenship requirements. Crisis Assistance applicants must meet the following: income level, resource level. Deposits: Opens the first working day in November. May only receive once per lifetime per fuel type. (Natural gas, electric and LP gas) Heating Equipment: Opens November 1st or the first working day in November for Replacement, purchase, or repair of primary heating source. Primary Fuel: Opens the first working day in January. It is for those that did not receive fuel assistance. Requires cut off notice for electric and gas. Almost out of fuel oil, wood, coal or island purchased kerosene. Cooling Assistance: Is offered during the beginning in mid-June. Must meet eligibility requirements. ACCESSIBILITY: Fully accessible to persons with disabilities.

The Energy Assistance Program (EAP) consists of three components: Fuel Assistance (FA), Cooling Assistance (CA) and Emergency Crisis Assistance (CAP). The Fuel component is intended to provide supplemental assistance to offset the rising costs of heating expenses. The Crisis component is intended to provide assistance with heating equipment needs and emergency fuel outages. The Cooling component is intended to provide supplemental assistance to cover cooling expenses and cooling equipment needs. Fuel Assistance opens the second Tuesday in October. The last day for applying is the second Friday in November. Main Qualifications: Have a heating need, meet the income levels, include all persons living in the household, live in an eligible living arrangement and meet the citizenship requirements. Crisis Assistance applicants must meet the following: income level, include all persons living in the household, live in an eligible living arrangement and meet the citizenship requirements. Assistance with Security Deposits: Opens the first working day in November. May only receive once per lifetime per fuel type. (Natural gas, electric and LP gas) Heating Equipment: Opens November 1st or the first working day in November for Replacement, purchase, or repair of primary heating source. Primary Fuel: Opens the first working day in January. If Fuel Assistance was received it must be exhausted. Requires cut off notice for electric and gas. Almost out of fuel oil, wood, coal or island purchased kerosene. Cooling Assistance: Is offered June 15 thru August 15. Must meet eligibility requirements and have at least one vulnerable person in the household (child under six, person over 60, or disabled person). Cooling Assistance will help with the payment of utility bill for cooling, repair of cooling equipment or purchase of window air unit. Applications for all Energy Assistance Programs may be made via paper application, by phone through Enterprise Call Center at 1-855-635-4370, online at commonhelp.virginia.gov or coming into the agency.

The Energy Assistance Program consists of three components: Fuel Assistance assists low-income eligible households by supplementing home energy costs. Applications are accepted the second Tuesday in October through the second Friday in November. Crisis Assistance assists low-income households with energy related emergencies. Applications are accepted November 1st through March 15th. Cooling Assistance assists households in acquiring or repairing cooling equipment and /or payment of electric bills to operate cooling equipment. Applications are accepted June 15th through August 15th. Additional information about EAP is available at www.dss.virginia.gov You may apply online anytime at www.commonhelp.virginia.gov

For those facing financial hardship from unemployment, a family crisis, or a chronic medical condition, EnergyShare is Dominion's energy assistance program of last resort. There is no income guideline requirement, however, those under age 60 must have a disconnect notice (those age 60 or older do not need a disconnect notice). EnergyShare intake agencies determine eligibility for EnergyShare and may have additional requirements when qualifying customers for this program.