NRCA Housing Counselors offer one-on-one confidential counseling sessions. NRCA provides information on the following topics: Resolving or Preventing Mortgage Delinquency or Default, Post Purchase (including home maintenance and repair), Rental Topics, and Homeless Assistance. CNRCA Housing Counselors are professionals who provide guidance and coaching to families to assist them in improving their housing situation and meeting the responsibilities of tenancy and homeownership. Housing Counselors are HUD Certified, receiving ongoing training and certifications as needed for Housing Counseling services. Housing Counselors evaluate clients based on need and urgency to determine appropriate services or referrals. Clients’ ineligible for Homelessness Prevention or Rapid Rehousing are referred to their local Emergency Assistance office for Housing Counseling.