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Consumer Complaints - DC, Metro Washington Better Business Bureau

Provides consumer information, takes consumer complaints, evaluates charities, and provides arbitration in consumer disputes. Does not: give legal advice, help to breach or assist in voiding contracts, make collections of any kind, provide credit information, or appraise articles. The intake telephone number is an automated help line available 24 hours a day, 7 days a week (24x7). Operators are available on this number from 8:00 AM to 5:00PM during normal office hours

Physical Address

1411 K Street NW, Washington, DC 20005

Hours

Monday: 08:00 AM - 05:00 PM; Tuesday: 08:00 AM - 05:00 PM; Thursday: 08:00 AM - 05:00 PM; Friday: 08:00 AM - 05:00 PM

Fax

(202) 393-1198

Application process

The BBB only accepts complaints online or by mail. To file a complaint online, please visit: bbb.org/complaint or to request a form by mail, please give us a call or email [email protected].

Languages

English

Service area

Washington, DC Winchester City, VA Page County, VA Clarke County, VA Warren County, VA Frederick County, VA Shenandoah County, VA

Agency info

Better Business Bureau Metropolitan Washington

Provides consumer information, takes consumer complaints, evaluates charities, and provides arbitration in consumer disputes. Does not: give legal advice, help to breach or assist in voiding contracts, make collections of any kind, provide credit information, or appraise articles. The business telephone number is an automated help line available 24 hours a day, 7 days a week (24x7). Operators are available on this number from 9:30AM to 4PM during normal office hours.