Adult Protective Services - Richmond, Richmond Department of Social Services
300 East Franklin Street, Richmond, VA 23219
Eligibility
Adults 60 years of age or older and incapacitated adults age 18 or older.
Hours
8am to 5pm from Monday through Friday
(804) 646-7405
Voice
Languages
Chinese, German, Italian, Russian, Tagalog, Vietnamese
Application process
Call the office for more information.
Fees
No fee
Service area
Richmond, VA
Adult Protective Services investigates reports of abuse, neglect, and exploitation of adults 60 years of age or older and incapacitated adults age 18 or older. If protective services are needed and accepted by the individual, a wide range of services to stop the mistreatment or prevent further mistreatment are available. These services include social and legal services, emergency assistance and assistance in obtaining other forms of substitute decision making, including guardianship.
For more information about Adult Protective Services, or to report suspected abuse, neglect or exploitation during regular business hours, please call (804) 646-7405.
If you are attempting to report a concern after business hours or a concern about an adult who does not live in the Richmond City area, you should call (888) 832-3858.
What's Here
Providing organization
Richmond Department of Social Services
To strengthen families, assure safety, promote self-sufficiency, and improve the quality of life for all citizens of the city of Richmond through community engagement.