Airline Service Complaints - Washington, Aviation Consumer Protection, United States Department of Transportation
1200 New Jersey Avenue SE, Washington, DC 20590
Spanish
Phone, Letter, E-mail. Provide the following information in the complaint: your name, address, daytime phone number (including area code), name of the airline or company about which you are complaining, flight date, flight number, origin and destination cities of your trip, copy of your ticket (if mailing compliant) and any correspondence already exchanged with the company.
US
Description
The ACPD reviews and responds to consumer complaints and promotes awareness and understanding of consumer rights through online consumer information and education.
What's Here
Providing organization
United States Department of Transportation
The Department serves the United States by ensuring a fast, safe, efficient, accessible and convenient transportation system that meets the vital national interests and enhances the quality of life of the American people, today and into the future.