Horizon's case management services are provided to support individuals with a mental health illness, substance use disorder or intellectual and developmental disabilities. Case Managers: Understand that physical health and environmental stressors can affect a person’s overall well-being. Coordinate with local resources and organizations when necessary to address whole-person health consistent with a wrap-around care model. Strive to connect individuals and families to community resources, needed services, and monitor for satisfaction of services and support received. Continually monitor and assess for any additional areas of need and support. Service areas include: Intellectual and/or developmental disabilities (ID/DD) Mental health substance use disorder ID/DD Waiver High Fidelity Wraparound (Formerly Care Coordination) Enhanced Case Management