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Energy Assistance - Glen Allen, Virginia Department of Social Services

5600 Cox Road, Glen Allen, VA 23060

Eligibility

Eligibility criteria for assistance include: *Must be resident of the locality in which application is made
  • Must have a heating or cooling expense responsibility
  • Must meet income guideline.

Hours

8am to 5pm from Monday through Friday

Languages

Spanish

Application process

Apply online for benefits at https://commonhelp.virginia.gov/access/ Apply over the phone by calling the Enterprise Call Center at 1-855-635-4370 Ask the LDSS to mail an application to you and return to local office.

Service area

VA
Assists low income households, particularly those with the lowest incomes that pay a high proportion of household income for home energy. It is comprised of four components:
  • Fuel Assistance The local department of social services accepts applications from the second Tuesday in October through the second Friday in November. Program helps with the cost of heating. Does not provide Direct Assistance
  • Crisis Assistance . Applications for equipment related assistance, security deposits, and emergency shelter are accepted from November 1 through March 15 at local departments of social services. Assistance for the purchase of heating fuel and utility bills for primary residences are available from the first workday in January through March 16.
Assistance Available: Heating equipment - repair or replacement Heating equipment - supplemental (example: fuel tanks) Security deposit - primary heat expense Heating fuel/utility - primary heat expense Program helps when fuel assistance and other resources do not meet the need. Does not provide Direct Assistance
  • Cooling Assistance helps with cooling emergencies resulting from extreme heat in households with a vulnerable family member. May repair or purchase cooling equipment. Vulnerable persons are children younger than age six, adults over the age sixty, or people with disabilities. Applications are accepted for cooling assistance from June 15 through August 15. Does not provide Direct Assistance.
Note: The Virginia Department of Housing & Community Development administers the LIHEAP Weatherization Assistance Program for the Virginia Department of Social Services. Does not provide direct weatherization services.

Providing organization

Virginia Department of Social Services
Provides assistance to citizens of Virginia to help them live their best lives. One child, one senior citizen, one person at a time, VDSS programs and services help people triumph over poverty, abuse and neglect, achieve self-sufficiency and shape strong futures for themselves, their families and their communities.