IRS Taxpayer Assistance Centers will assist with resolving personal tax help when face to face assistance is needed. - Heavy Vehicle Tax Use/Richmond Area - 804 649-2361 If you need additional information about DMV requirements for proof of payment of the Federal Heavy Vehicle Use Tax, you can contact us: By mail: Virginia Department of Motor Vehicles P. O. Box 27412 Richmond, VA 23269-0001 By telephone: (804) 367-0479 (Voice) (804) 367-1073 (Fax) (800) 272-9268 (Deaf or hearing impaired only)