The Energy Assistance Program (EAP) consists of three components: Fuel Assistance (FA), Cooling Assistance (CA) and Emergency Crisis Assistance (CAP). The Fuel component is intended to provide supplemental assistance to offset the rising costs of heating expenses. The Crisis component is intended to provide assistance with heating equipment needs and emergency fuel outages. The Cooling component is intended to provide supplemental assistance to cover cooling expenses and cooling equipment needs. Fuel Assistance opens the second Tuesday in October. The last day for applying is the second Friday in November. Main Qualifications: Have a heating need, meet the income levels, include all persons living in the household, live in an eligible living arrangement and meet the citizenship requirements. Crisis Assistance applicants must meet the following: income level, resource level. Deposits: Opens the first working day in November. May only receive once per lifetime per fuel type. (Natural gas, electric and LP gas) Heating Equipment: Opens November 1st or the first working day in November for Replacement, purchase, or repair of primary heating source. Primary Fuel: Opens the first working day in January. It is for those that did not receive fuel assistance. Requires cut off notice for electric and gas. Almost out of fuel oil, wood, coal or island purchased kerosene. Cooling Assistance: Is offered June 15 thru August 15. Must meet eligibility requirements and have at least one vulnerable person in the household (child under six, person over 60, or disabled person). Applications for all Energy Assistance Programs may be made via paper application, by phone through Enterprise Call Center at 1-855-635-4370, online at commonhelp.virginia.gov or coming into the agency.