Provides income tax information to individuals and businesses. Also offers free taxpayer education and tax assistance to low income individuals through local Tax Assistance Centers and AARP sites. This office accepts walk-ins only - may make appointment by telephone if you have a disability or complex tax problem. Call IRS Toll-free Telephone Numbers below for assistance: (800) 829-1040 (Individuals) (800) 829-4933 (Businesses) (800) 829-4477(Refund Hotline) (877) 777-4778 (Taxpayer Advocate Service) (804) 916-8700 (Main Switchboard) Spanish-speaking representatives are available on the toll-free customer service line (800) 829-1040. The TeleTax line (800-829-4477) has recorded messages in Spanish that are available around the clock, covering more than 100 tax topics. If someone fraudulently files taxes for another person, there is a toll-free number to call immediately: Identity Protection Specialized Unit at 1-800-908-4490. The Refund Hotline (800-829-1954) provides information about a refund status in Spanish when caller provides the filing status and the exact refund amount expected. For more information on services in Spanish visit the web site: www.IRS.gov/espanol.