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Advocacy - Roanoke, Local Office on Aging

An Ombudsman is defined as one who investigates complaints and assists in achieving resolutions. Serves as an advocate for older persons who receive long-term care services. Investigates concerns and complaints regarding long-term care services in nursing homes, adult care residences, and in-home care providers. Addresses concerns about diet, staff, quality of care, environmental conditions and violations of clients rights. Includes the Volunteer Ombudsman Program and the Elder Abuse Prevention. LOA's Long-Term Care Ombudsman is part of a program administered through the State Long-Term Care Ombudsman of the Virginia Association of Area Agencies on Aging (V4A). To contact the State Long-Term Care Ombudsman call 1-800-552-3402.

Physical Address

4932 Frontage Road Northwest, Roanoke, VA 24019

Fax

(540) 981-1487

Fax

(540) 981-1487

Application process

Call for additional information

Service area

Roanoke, VA Salem, VA Covington, VA Alleghany, VA Botetourt, VA Craig, VA Roanoke, VA

Agency info

Local Office on Aging

Services for seniors 60 and older to help keep them in their own homes for as long as safely possible.