Information needed to send Red Cross Messages: Service member's name, rank/rate, social security, and military command (to include APO/FPO if applicable), Nature of emergency, Name of individual who is sick, etc. Relationship of that individual to service member, Name of hospital, funeral home, etc. where the situation can be verified. Telephone number for verification source if available, If outside the local vicinity, name and phone number of a point of contact in the area where the emergency has occurred.