Transportation-Special - Roanoke, STAR, Valley Metro

A service of Valley Metro that is operated by RADAR, S.T.A.R. provides transportation to people with disabilities who are unable to ride a Valley Metro bus. The following are guidelines under which we operate the S.T.A.R. service: *Service Area: The entire City of Roanoke, the town of Vinton, and the city of Salem are service areas; within 3/4 of one mile on either side of a regular Valley Metro fixed route. Does not serve other areas of Roanoke County. * Qualification: To be qualified for S.T.A.R. service, you must first submit a completed application to Valley Metro. To acquire an application, you may call Valley Metro at 540-982-2222 and have one mailed or faxed to you. You may also download an application from the website. When you and your medical professional of choice have completed the application, you may mail it to us at: Valley Metro - STAR Service PO Box 13247 Roanoke, VA 24032-3247 Completed applications may be faxed to 540-982-2703 to the attention of STAR Service. Visitors: If a person is eligible for Americans with Disabilities Act Para-transit through another transit system, and is visiting within the S.T.A.R service area, please call the office in advance regarding transit needs to access the STAR service during your visit. Out of area callers may call toll free at 800-388-7005.If a person is ADA Certified through the STAR service, and will be visiting in another city, contact the public transportation provider in that city regarding their policies for visitors.