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Child Protective Services - Roanoke, Roanoke City Social Services

1510 Williamson Road Northeast, Roanoke, VA 24012

Eligibility

Criteria for Child Abuse Alleged victim is under the age of 18 at the time of the report Alleged abuser is in a caretaking role Alleged abuse or neglect meets the definition of abuse or neglect as defined by the CPS laws, regulations and policy The Virginia Department of Social Services local agency has jurisdiction to respond to the report

Hours

1-800-552-7096 toll free available 24/7

Application process

Walk-ins and telephone referrals.

Service area

Roanoke, VA

Description

The goal of Child Protective Services (CPS) is to identify, assess and provide services to children and families in an effort to protect children, preserve families, whenever possible, and prevent further maltreatment. Child Protective Services is non-punitive in its approach and is directed toward enabling families to provide adequate care for their children.

Providing organization

Roanoke City Social Services

Benefit programs for income eligible individuals and families are as follows: *Supplemental Nutrition Assistance Program (SNAP) - to help with supplementing a household's food budget, to provide better nutrition in order to alleviate hunger and malnutrition *Temporary Assistance to Needy Families (TANF) - to provide financial assistance to needy families so that children under age 18 may be cared for in their own homes by one or both parents, or in the homes of relatives *General Relief (GR) - to provide maintenance or certain emergency assistance that cannot be provided through other means (typically through the federal programs). 1) monthly assistance to individuals holding custody of a non-related minor child (individuals in need of assistance for children related to them must apply for TANF, not GR); and 2) a vendor payment to a funeral home for cremation for those who are deceased with no means of payment of burial expenses. *Medicaid *Auxiliary Grant Program (AG) - provides income supplements to recipients of Supplemental Security Income (SSI) and certain other aged, blind, or disabled individuals residing in a licensed assisted living facility (ALF) or an approved adult foster care home (AFCH), licensed by the state Department of Social Services. *Family Access to Medical Insurance Security (FAMIS) - to meet the health care needs of Virginia's uninsured children between the ages of 0 through 18 years, in working families that earn too much to qualify for Medicaid, but not enough to qualify for private health insurance. *Virginia Initiative for Employment not Welfare (VIEW) - providing employment, education, and training opportunities to recipients of Temporary Assistance to Needy Families (TANF) in attaining the goal of self-sufficiency. *Refugee Assistance - provides the following benefits and services, in addition to the typical public at large programs, to the refugee population in Virginia: culturally sensitive child welfare services to refugee unaccompanied minors; refugee cash and medical transitional assistance to eligible refugees and their families; refugee social services; Domestic Health Assessment; targeted assistance, in two federally designated areas of the state, for refugees who are particularly hard to serve and may need special assistance in order to achieve self-sufficiency; and specialized services implemented through discretionary programs targeted to address critical unmet needs in refugee communities (e.g. the Refugee Elderly Assistance Program [REAP], designed to meet the special needs of refugees who are age 60 or older and who may have a more difficult time becoming self-sufficient). *Emergency Assistance - provide help to families with children when a fire or natural disaster has occurred and they have no means to provide for emergency shelter and replacement of basic household needs. *Emergency Assistance Program (EA) - assists low-income households in meeting their immediate home energy needs. The Energy Assistance Program consists of three basic components: Fuel Assistance, Crisis Assistance, Cooling Assistance.