Long-Term Care Ombudsman - Pulaski, New River Valley Area Agency on Aging
44 3rd Street Northwest, Pulaski, VA 24301
Eligibility
Resident of long-term care facility; 60 years of age and older for persons receiving community-based care services
Hours
8am to 4:30pm from Monday through Friday
(540) 980-7720
Voice
Websitehttps://www.nrvaoa.org
Email[email protected]
Languages
Spanish
Application process
Call for information
Fees
There is no fee for service
Service area
Radford, VA
Floyd, VA
Giles, VA
Montgomery, VA
Pulaski, VA
The long-term care ombudsman program provides assistance to residents and their families who are served through the long-term care system.
The program offers counseling, information, and advocacy services for and on behalf of residents in nursing homes, assisted living facilities, and older persons who receive community-based care.
The Ombudsman is available to identify, investigate, and work to resolve complaints about long-term care services.
What's Here
Providing organization
New River Valley Agency on Aging
Provides direct support services, advocacy, and education to older adults and adults with different abilities, including their caregivers, thereby enabling persons to achieve maximum independence, maintain dignity, enhance quality of life and strengthen their social support systems within their communities.