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Long-Term Care Ombudsman - Pulaski, New River Valley Area Agency on Aging

44 3rd Street Northwest, Pulaski, VA 24301

Resident of long-term care facility; 60 years of age and older for persons receiving community-based care services

Spanish

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There is no fee for service

Radford, VA
Floyd, VA
Giles, VA
Montgomery, VA
Pulaski, VA

Description

The long-term care ombudsman program provides assistance to residents and their families who are served through the long-term care system. The program offers counseling, information, and advocacy services for and on behalf of residents in nursing homes, assisted living facilities, and older persons who receive community-based care. The Ombudsman is available to identify, investigate, and work to resolve complaints about long-term care services.

Providing organization

New River Valley Agency on Aging

Provides direct support services, advocacy, and education to older adults and adults with different abilities, including their caregivers, thereby enabling persons to achieve maximum independence, maintain dignity, enhance quality of life and strengthen their social support systems within their communities.