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Ombudsman - Norfolk, Long Term Care Ombudsman, Senior Services of Southeastern Virginia

Works as an advocate for those who are receiving long-term care services, such as, nursing facilities, adult homes, assisted living homes and home health agencies. Work with residents, families, and agencies to address problems, issues, and concerns. The Long-Term Care Ombudsman is empowered through the Code of Virginia to access resident records and conduct appropriate interviews when formal complaints are made.

Physical Address

2551 Eltham Avenue, Norfolk, VA 23513

Fax

(757) 963-9238

Application process

Call for information.

Languages

Spanish

Service area

Chesapeake, VA Franklin, VA Norfolk, VA Portsmouth, VA Suffolk, VA Virginia Beach, VA Isle Of Wight, VA Southampton, VA

Agency info

Senior Services of Southeastern Virginia

Senior Services is the personalized one-stop resource for seniors and their caregivers in South Hampton Roads. The agency offers Age Readiness Community Planning and Advocacy; Care Coordination, In-Home Services and Meals on Wheels; I-Ride transportation; Wellness Centers and Personal Health Education; Medicare Benefits Counseling and Informational Seminars; and Ombudsman services to help individuals and families deal with issues in long-term care facilities.