Electric utility provider serving Northeast Tennessee, Southwest Virginia, and Southern West Virginia. For safety hazards and other customer service needs, please call our Customer Solutions Center at: * Tennessee - 1-800-967-4237 * Virginia - 1-800-956-4237 * West Virginia - 1-800-982-4237 Please report safety hazards immediately to Customer Solutions Center at 800-277-2177 (24 hours/day).