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Communications Policy and Regulation Division - Fairfax, Fairfax County Department of Cable and Consumer Services

Provides information and advice on cable TV services available in Fairfax County. Responds to complaints regarding cable television and telecommunications construction, restoration and technical problems. Oversees the County's non-exclusive cable television franchise agreements with Cox Communications, Comcast, and Verizon, through enforcement of franchise agreements, inspection of facilities, and attention to resident concerns.

Physical Address

12000 Government Center Parkway, Suite 433, Fairfax, VA 22035

Hours

Monday: 08:00 AM - 04:30 PM; Tuesday: 08:00 AM - 04:30 PM; Thursday: 08:00 AM - 04:30 PM; Friday: 08:00 AM - 04:30 PM

Application process

Internet, Walk-in.

Languages

Spanish

English

Service area

Fairfax County, VA

Agency info

Fairfax County Department of Cable and Consumer Services

The Department of Cable and Consumer Services is comprised of Communications Productions Division (Channel 16), Communications Policy and Regulation Division (Cable/Franchise), Consumer Services Division (Consumer Affairs Branch, Regulation and Licensing Branch, and Meeting Space Management.