Communications Policy and Regulation Division - Fairfax, Fairfax County Department of Cable and Consumer Services

12000 Government Center Parkway, Suite 433, Fairfax, VA 22035

Eligibility

Call for eligibility criteria

Hours

8am to 4:30pm from Monday through Friday

(703) 324-5902

Voice

Websitehttps://www.fairfaxcounty.gov/cableconsumer

Email[email protected]

Languages

Spanish

Application process

Call for additional information.

Fees

Call for information.

Service area

Fairfax, VA

Provides information and advice on cable TV services available in Fairfax County. Responds to complaints regarding cable television and telecommunications construction, restoration and technical problems. Oversees the County's non-exclusive cable television franchise agreements with Cox Communications, Comcast, and Verizon, through enforcement of franchise agreements, inspection of facilities, and attention to resident concerns.

What's Here

Consumer Protection Agencies Consumer Complaints Information Sources

Providing organization

Fairfax County Department of Cable and Consumer Services

The Department of Cable and Consumer Services is comprised of Communications Productions Division (Channel 16), Communications Policy and Regulation Division (Cable/Franchise), Consumer Services Division (Consumer Affairs Branch, Regulation and Licensing Branch, and Meeting Space Management.